What to Do When Your Water Heater is Leaking

Causes & Troubleshooting Tips

If your Akron commercial property experiences a water heater leak, it can cause serious disruption to the business. Pooling water is a safety risk and can lead to serious damage, making it critical that you receive professional care as soon as possible.

In this article, the plumbing experts at Superior Drainage describe what to do when you find a water heater leak, along with common causes and potential solutions. 

First: Turn Off Your Water & Power Source

Water heater leaks can be hazardous. As soon as you see pooling water, shut off your water and the gas or electricity in that area. This eliminates many safety risks, including electrocution. 

Common Causes of Water Heater Leaks

There are several reasons that a water heater might leak and require repair. Determining the cause of the leak may help you troubleshoot the leak yourself or give you a better idea of the type of repairs you’ll need.

Leaks From the Top, Bottom, or Side

The location of the leak on your water heater can be a helpful indicator of the root of your issue. 

• Top leaks: Water that pools at the top of your commercial water heater often comes from your water inlets. If pipe connections are loose, you can solve this by tightening the cold and hot water inlet pipes with a wrench.
• Bottom leaks: Water at the base of your heater is likely caused by an issue with the drain valve that empties the tank when needed. Inspect this valve for physical damage and either tighten or replace it.
• Side leaks: The temperature relief valve is a safety mechanism designed to allow hot water and steam to discharge when the interior pressure is too high. If this valve leaks, it may be defective and require replacement. 

Condensation

Not all water around your commercial water heater is a leak. Sometimes this water is from condensation. Ruling out condensation is different for different types of heaters. If you have a high-efficiency gas water heater, turn the gas off and wait to see if the leak continues. If the tank still leaks, it’s time to call a plumber. 

If you have an electric water heater, condensation is often the cause if the hot cylinder tank is kept in a cold room. Wipe down the tank and see if the moisture comes back in an even pattern across the system. If it does, it’s likely condensation. 

Corrosion

Corrosion is the source of many water heater leaks. It is caused by prolonged exposure to water and minerals and can result in cracks, rust, and leaks in both the tank and the pipes surrounding it. Most corrosion issues will need to be handled by a professional, as it could require a full commercial water heater replacement.

Nearby Pipe or Condensate Drain Leak

Pooling water at your water heater may be coming from another source. If a nearby pipe of condensate drain is leaking, it can accumulate under your system and make it appear to be leaking. Check the pipes and drains that surround your system to look for damage, clogs, or leaks. Then, call a plumber for expert repairs.

Schedule an Inspection With Superior Drainage

Don’t let a commercial water heater issue interrupt your day. Rely on Superior Drainage for expert commercial plumbing services, including comprehensive water heater care. Our company has been in business for over 25 years and offers upfront pricing for residential and commercial customers. That’s why we’re Northeast Ohio’s top choice for plumbing care.

Schedule commercial water heater services in or around Akron by contacting Superior Drainage today.