"Totally satisfied with the service they provided. I had an emergency water valve break in my basement. They were out first thing in the morning was fast & did an excellent job. I am also very happy with the price too. Will recommend you to everyone. Very Satisfied!!!"
"Thank you for the quick service for my emergency. Not only did you answer the call live, but sent Jeremy out quickly. I never even heard back from the two other "24-hour" plumbers I called! I'm not only pleased, but now know who I can call and refer friends to!!"
"We were having a serious drainage issue with storm run off and garage flooding. Mike came out to our house to install a 2' x 2' x 2' catch drain basin with a 12" pipe connected to the existing storm drain. The installation was perfectly done. The Bobcat operator was meticulous in every way. I'm sorry I did not get to thank him. The job was done in less than a day and there was absolutely no clean up required."
Mike & Amy Iwanski
"Superior Drainage just put a gas line in for us for our pool heater. Russ and Ray were wonderful and left the job site cleaned up."
"Superior Drainage sent Dave to our home to service our sump pump and fix a cracked pipe. He was a highly professional and knowledgeable technician and explained everything that he was doing, answering questions clearly and pleasantly. While cutting through the damaged pipe, the wire to our thermostat was severed, but Dave did everything to make it right. Properly splicing the cut wire did require him to leave to get the necessary tools, however we were not billed for that time, and he returned promptly to finish the work. He was courteous throughout the process and checked to make sure everything was back in working order after repairs were made. I would recommend Superior Drainage to anyone needing their services. I was highly impressed with the level of professionalism, and integrity that Dave displayed while working in our home."
"Thank you for coming to my house Saturday evening to fix our basement drain, and thank you for being done within an hour. Mr. J Kline was very friendly and efficient and we will be recommending your business to others. You totally saved the day! Thank you!"
"We had a main septic drain backup for the third time in 8 months. The first time, your techs came out and appeared to have fixed the problem. The second time (days later), you guaranteed your work and sent a tech out to fix the remaining issue free of charge. Clearly, whatever they did worked for a time. I find no fault with their solution.
But when we had another backup this week, you managed to find someone to come to the house the same day, and he dug down to the root of the problem and worked until he was absolutely certain we were in the clear. He was persistent, focused and methodical and refused to stop until he had done everything he could find to do. Based upon his hard work, I am confident we are in the clear now and that we have found the source of the problem. Thank you for sending an expert tech so quickly and for fostering an environment of hard work and honesty in your business."
"With two kids you never know what you'll find down the drain, so when the bathroom sink backed up, we called Superior Drainage. I was promptly put on the schedule and was assured that someone would be out soon. In less than two hours, a plumber was at our home, and three toothpaste caps, a doll comb and a bathtub crayon later, we were back in business. I will definitely recommend Superior Drainage to anyone who is looking for a reliable and honest plumber in the Akron/Canton area."
"The only thing worse than your drain backing up is your drain backing up on a Sunday. Typically you'd expect long waits, really expensive prices...and the possibility that you will not be taking a shower or doing laundry that day. Not so with Superior Drain! We called them today and they were here within 30 minutes, fixed us up and were on their way in under an hour. Rob was super nice to talk to, did a great job and we really appreciated the speedy response! I highly recommend calling Superior Drainage for your next plumbing emergency."
"I was very happy with Rob’s work after he snaked my floor drain which flooded my basement. He was nice enough to answer some plumbing concerns I had as we were getting ready to sell our house."
"My hot water heater went out and they were able to come within an hour from when I called. Great company with great plumbers. Very professional from the time I called to when the plumber resolved my issue!"
"They did a job for us several weeks ago, today we appeared to have a continuing drip in the fixture they repaired. They came quickly, took care of the problem and charged us nothing. They are completely reliable."
"I had a leak on an external water faucet that connected from the city to the riser pipe. In order to save the estimate trip, I sent emails with pictures and detailed description of what I needed to be done to four different plumbing companies. Superior Drainage was the most responsive with the best price. Dave and his partner showed up on time and got the job done with an hour or so. Their pricing was competitive, they communicated well, and delivered a good service. I would use them again."
"Because of the recent freeze I needed a plumber and found Superior Drainage. Not only did this company walk me through some damage control over the phone they sent Ray out to my home in Hudson within an hour. He actually saw that my repairs were minimal. It took him a few minutes to see the problem and decided he could not in good conscience charge me the trip charge! Thank you so very much."
"I had to have my sewer line replaced from the house to the street and Superior Drainage was able to do the job within a week. The yard was left very neat and the staff was very polite and efficient!"