Terms & Conditions

SMS Terms & Conditions


1- SMS Consent Communication:


The information (Phone Numbers) obtained as part of the SMS consent process will not be shared
with third parties for marketing purposes.


2- Types of SMS Communications:


If you have consented to receiving text messages from Superior Drainage, you may receive messages
related to the following (provide specific examples):

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable)

Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at
[Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”


3- Message Frequency:


Message frequency may vary depending on the type of communication. For example, you may
receive up to [2] SMS messages per week related to your [appointments/billing, etc.].


4- Potential Fees for SMS Messaging:


Please note that standard message and data rates may apply, depending on your carrier’s pricing
plan. These fees may vary if the message is sent domestically or internationally.


5- Opt-In Method:


You may opt-in to receive SMS messages from Superior Drainage in the following ways:
• Verbally, during a conversation
• By submitting an online form
• By filling out a paper form

6- Opt-Out Method:


You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS
message you receive and no further messages will be sent. Alternatively, you can email us at
info@superiordrain.com.


7- Help:


If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help
directly from us at info@superiordrain.com.
Additional Options:
• If you do not wish to receive SMS messages, you can choose not to check the SMS consent
box on our forms.


8- Standard Messaging Disclosures:


• Message and data rates may apply.
• You can opt-out at any time by texting “STOP.”
• For assistance, please email info@superiordrain.com.
• Message frequency may vary

What To Expect

Discover the Superior Drainage Difference

Satisfaction Guaranteed

We won’t leave your site until you’re happy with our work.

Upfront Pricing

Know your costs upfront with a team that doesn’t “upsell.”

Trained Professionals

Our business is licensed and insured for your peace of mind.

Extended Warranties

Our quality workmanship will serve you well for years.

Commitment To Community

Locally operated, we are proud to give back to our Northeast Ohio neighbors.

Comprehensive Service

We have the skills and experience to handle plumbing jobs, big or small.

Satisfaction Guaranteed

We won’t leave your site until you’re happy with our work.

Upfront Pricing

Know your costs upfront with a team that doesn’t “upsell.”

Trained Professionals

Our business is licensed and insured for your peace of mind.

Extended Warranties

Our quality workmanship will serve you well for years.

Commitment To Community

Locally operated, we are proud to give back to our Northeast Ohio neighbors.

Comprehensive Service

We have the skills and experience to handle plumbing jobs, big or small.

Our Reviews

What Our Customers Are Saying

My two experiences with Superior have matched the company's name. First, Mike was very professional and generous doing a diagnostic for us. Then, a year later, Jeremiah and Rodney were fantastic: diligent, friendly, and professional. The company stands behind their work, and they make things right. I would certainly recommend these guys!

Jacob P.

Great professional staff and quality employees. I trust them with any plumbing issues I have in my home. Highly recommend!

Jenell M.

Superior has helped us with multiple repairs, and were both friendly, reasonable, and extremely helpful and understanding. We had sewer line repairs inside and outside of the home, and the jobs were done quickly and cleaned up very well. Wouldn't want to use anyone else for this type of service.

Nate M.

These guys have helped me on many of my plumbing issues. Great people. Always friendly and willing to help. Highly recommend.

Tammy G.

We love the crew from Superior. From difficult faucet changes to snaking out drains, they are our go to for everything plumbing related. Priced reasonable and very timely, highly recommended!

Robyn J.